J.D Power: Toyota Most Autos
Toyotasurabaya.com : Toyota's reputation durable, re-proved by the survey JD Automotive Power Dependability Study 2012. This survey measures the number of problems experienced by owners of cars within three years of age. Owners of the cars Toyota reported very few problems that arise in three years within Toyota.
Lexus, a brand of luxury cars made by Toyota to be the least amount of problems compared to other brands selling 32 cars in the United States. Lexus owners reported just 86 problems per 100 cars. Compared to last year fell 21% and included one of the brands that experienced the greatest improvement.
Two other brands, Toyota and Scion are in the top five. Toyota Motor Corp.. most also putting their models as a champion in each class. Ie Lexus ES 350 sedan, crossover Lexus RX 350, Toyota Prius hybrid, the Toyota Tundra pickup and the Toyota Sienna minivan.
J.D. Power involves 31 000 respondents. They were selected using the car since it was purchased in 2009 from a completely new. So they feel themselves the issues that emerged from his car during the three years since it came out of our showroom today.
Dependability, according to J.D. Power-greatly affect the brand image. Also a major consideration for loyal customers. This year's industry average was 132 problems per 100 vehicles. Down from last year, 151 problems per 100 vehicles. Of the 32 brands surveyed, 25 of them experienced improvement.
source : TAM